If you've purchased a ticket to a sold-out show and can no longer attend, you may be able to sell through our ticket resale platform. Adding your ticket to the resale allows other fans to buy your ticket securely. When the show sells out, the event promoter will make the decision if ticket resale will become active, with tickets selling on a first come first basis.
Once resold, the original ticket is cancelled, you are notified and refunded the full ticket cost minus the booking fee, delivery and Ticket Plan (if purchased).
Refunds for tickets sold using the Resale platform can take between 3-5 working days.
Want to resell your eligible ticket? Listing your tickets for sale is simple:
- Log in to your Kaboodle account and click Upcoming Bookings on the home page.
- Find the event and tickets you want to list for sale and click View Booking.
- Click the Resell Tickets Box.
- The tickets you have available on the booking for resale will appear.
- Click on Edit Resale.
- Select the ticket(s) you want to resell using the slider button & click Save Changes once you have selected the tickets.
- A confirmation screen will appear showing the tickets you have selected for resale. Click Proceed and your ticket(s) will be listed to be resold.
- You will receive a confirmation to the email address you provided on the booking to confirm the ticket(s) have been listed for resale.
*please note that not all events offer a resale option which may be why you aren't able to see this in your account.